Just a note to thank you for helping my son and his family sell their home. You did an outstanding job! I was impressed with your willingness to guide them through the whole process -from fixing the home for sale to the unexpected negotiation that took place after a low appraisal. Additionally, your aggressive pricing and the short time it took to find a buyer, undoubtedly, brought them top dollar. When you said you'd treat my kids like your own children, you weren't kidding. I do thank you very much. If I know of anyone that needs a good agent in Virginia Beach I will be quick to give him or her your name. I wish you continued success.
Good day, My Name is Pam and this past spring I decided it was time to buy a home. After searching for agents I decided to go with Carlos A. Cardo because he was a former Marine. Being in the military, it has always been my experience that you can always trust a marine to get the job done. I was a first time buyer and naturally had a lot of questions. Carlos was very patient in answering all of my questions and addressing my concerns. He was very diligent in staying within the guidelines of the type of home I was looking for while explaining what the realistic expectations should be. After about a month of searching we found the perfect home and he was there every step of the way. I was very pleased with his professionalism and knowledge about the needs of his customers. He made me feel like I was the most important customer of his career from the moment I walked into his office. That is a rare quality and gift in the customer service industry. At the closing Carlos gave my family a lovely house warming gift. 8 Months later I get a knock at the door and it’s Carlos delivering a Christmas gift for my family. It was such a thoughtful act and way beyond the scope of my expectations that I had to write your organization and tell you what a pleasure it was doing business with Remax. Because of Mr. Cardo, you have won a customer for life. Thank you
Pam T. Norfolk Va.
Recently I received an extremely complimentary letter from Pamela T. regarding the outstanding service she received from you. She was pleased with how patient you were in answering questions and addressing concerns along with your professionalism and knowledge relating to her needs. Even after the close of Pamela's new home, you have continued to be kind to her and her family.
Your actions distinguish you as an outstanding sales associate and we thank you for all you do in representing theRE/MAX family.
On behalf of the senior officers of RE/MAX, LLC, please accept our congratulations for achieving the height of customer service. You represent the caliber of professionalism RE/MAX wishes to portray and is recognized for in the marketplace.